Reservation and cancellation policy
Once you have made your reservation through the website, you will receive an e-mail confirming the validity of your reservation with all the corresponding information.
If you wish to change the reservation date or the number of diners, your request will be honored as long as it is made at least one hour before the scheduled time, and if there are seats available. You can carry out the procedure by calling the restaurant’s telephone number.
As seating is limited, in case of no-shows, please let us know at least a few hours before the reserved time so that we can accommodate other diners. Please be punctual, reservations will have 15 minutes of courtesy after which your reservation may be cancelled.
If you wish to book for groups of more than 8 people, please call or write to us so we can inform you about our offer and conditions for groups.
If you do not find availability for the date, time and number of guests desired, please join our waiting list or contact us (Phone +34 917 24 76 00 or Email: insolito.madrid@accor.com).
We are waiting for you.
